Refund policy
Return & Exchange Policy
At Kalaabam, we want you to be happy with your purchase. We accept exchanges within 7 days of delivery, including size exchanges.
Eligibility for Exchange
- The product must be unused, unworn and unwashed.
- Original tags and packaging must be intact.
- Products that are damaged, altered or used may not be eligible for exchange.
- Exchanges are subject to availability.
Size Exchange
If you need a different size, please contact us within 7 days of delivery with your order details. We will assist you with the exchange, subject to size availability.
Damaged or Defective Products
If you receive a damaged, defective or incorrect product, please contact us as soon as possible with photos/videos of the product and packaging. We will review the issue and assist you with an appropriate resolution.
Exchange Shipping
The customer may be responsible for shipping costs for a size exchange. If the product is damaged, defective or incorrect, Kalaabam will review the case and assist accordingly.
How to Request an Exchange
Please contact Kalaabam with your order number and reason for exchange. Our team will guide you through the process.
Note: All exchange requests are subject to inspection and approval.